Benefits of Toll-free service
Toll-free numbers are a proven approach to increasing customer satisfaction and extending your market reach.
No monthly fee, pay-as-you go pricing
At Navigata there is no monthly fee to have a toll-free number, just pay when your customers call you, in 6 second increments, after the 1st 30 seconds. Plus, the more services you bring to Navigata, the better your rate per minute!
Area code routing and restrictions
Area code and exchange routing allows you to route toll-free calls based on the area code or even local exchange your customers are calling from. This means you can distribute your workload and make quick changes to the way you organize your workforce.
Area Code Restrictions allow you to block calls from specific area codes that you do not wish to serve, ensuring that you reach the right customers in the right markets.
Vanity number search service
A vanity number is an easy-to-remember number or combination of numbers that spells a word or name. For example, 1-800-GOT JUNK is a well known vanity number.
Vanity numbers are a good way to help customers remember your contact information and your brand.
Time-of-day or day-of-week routing options
Time-of-day & day-of-week routing allows you to deliver toll-free calls to different locations depending on the time of the day or day of the week. Be more flexible about how you organize your workforce while delivering great customer service.
Project, Accounts and Authorization Codes
Long Distance codes allow you to track your long distance spending by project, account, or even customers.
Verified codes ensure that there is no un-authorized use of your long distance network by employees, visitors, or customers. Implementing verified codes means that a correct code must be entered or the call will not be completed.
Non-verified codes let you allocate a call to a specific project, account or customer in order to track expenses. Long distance users will be prompted to enter a project or account code prior to a call being connected.
Back to Enterprise long distance and Toll-free service
